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Customer Success
Customer Success Manager (FinOps)
Own customer relationships after onboarding and turn cost data into clear, practical recommendations.
About Cloud Numericals
Cloud Numericals helps engineering and finance teams cut their cloud bills by up to 30%, at zero cost across AWS, Azure, and GCP. Customers keep 100% of the savings, with no architecture changes. We're a small, remote team, so everyone's work shows up directly in what customers save.
What you’ll do
- Onboard new customers and connect their AWS billing data.
- Review spend with customers regularly and explain what changed and why.
- Turn usage analysis into clear recommendations teams can act on.
- Track and report the savings each customer achieves.
- Be the customer's voice inside the company.
What we’re looking for
- 2+ years in customer success, account management, or FinOps.
- Working knowledge of AWS services and how they're billed.
- Able to explain technical topics to both engineers and finance teams.
- Organized and comfortable managing several accounts at once.
Nice to have
- FinOps Certified Practitioner or an AWS certification.
- Experience with AWS Cost Explorer or the Cost and Usage Report.
How to apply
Click the button below and fill in the short form with your details and CV. Your application goes straight to our hiring team, and we'll reply by email with next steps.